Where is the European financial services industry heading? Roadshow with Forrester in the Continent’s financial capitals

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Forrester is organising a Financial Services European roadshow that will touch the continent”s financial capitals: Milan, Frankfurt, and Paris, starting next week. During the three events, financial services firms will:

  • Understand the impact of emerging technologies on European financial services firms
  • Find out how to leverage AI to build an intelligent experience around customers
  • Explore the state and the future of blockchain in the context of digital transformation
  • Learn how to tailor the application portfolio to ease an end-to-end digital transformation in financial services

Forrester Research Director Benjamin Ensor explains: ‘Emerging technologies like artificial intelligence are rapidly changing financial services. Many established firms are struggling to keep up with the rate of change and risk being outflanked by faster-moving competitors. Companies need to think differently about both the outcomes that customers want and how to design, develop and deliver services that meet customers” needs and expectations.’

Forrester analysts and industry leaders will present the latest research and illustrate how financial services firms can revolutionize experiences with emerging technologies.

The events are open to financial services professionals from banks, investment management companies and insurance companies.

To register and attend one of Forrester”s events please go to https://forr.com/2PEgpIP

Date: Thursday, September 13, 2018
Time: 09:00–14:00 CET
Location: Milan, Italy

Date: Tuesday, 18 September 2018
Time: 09:00–14:00 CET
Location: Frankfurt, Germany

Date: Thursday, 20 September 2018
Time: 09:00–13:30 CET
Location: Paris, France

About Forrester
Forrester (Nasdaq: FORR) is one of the most influential research and advisory firms in the world. We work with business and technology leaders to develop customer-obsessed strategies that drive growth. Forrester”s unique insights are grounded in annual surveys of more than 675,000 consumers and business leaders worldwide, rigorous and objective methodologies, and the shared wisdom of our most innovative clients. Through proprietary research, data and analytics, custom consulting, exclusive executive peer groups, and events, the Forrester experience is about a singular and powerful purpose: to challenge the thinking of our clients to help them lead change in their organizations.


Chiara Carella
Public Relations Europe
direct +44 20 7323 7714 | mobile +44 75 3301 7689 | ccarella@forrester.com 

Forrester Research Limited
265 Strand, London WC2R 1BH, United Kingdom

LONDON, Sept. 5, 2018 /PRNewswire/ — Financial services firms are having to deal with an unprecedented wave of disruption. Emerging technologies, increasing regulatory uncertainty, disruptive new entrants, demanding customers, and the pressing need for great digital experiences are just some of the factors affecting the financial services industry today. As Big Tech is moving into retail financial services, companies are feeling the pressure.